luluswim.ca

HEAD COACH

FROM 1999 TO 2010, LUKE WAS A PROFESSIONAL SWIMMER AND REPRESENTED TAIWAN IN THE ASIAN AGE GROUP SWIMMING CHAMPIONSHIPS. HE BEGAN HIS COACHING CAREER IN 2013, AND IN 2023, HE FOUNDED LULU SWIM. HE AIMS TO PROVIDE MORE STUDENTS IN THE GREATER VANCOUVER AREA WITH AN EFFICIENT AND COMFORTABLE SWIMMING LEARNING ENVIRONMENT.

TEACHING SYSTEM

ESSP EDUCATIONAL SYSTEM: DEVELOPED BY LULU SWIM'S HEAD COACH, LUKE, THIS SWIMMING TEACHING SYSTEM IS BASED ON HIS 11 YEARS OF COACHING EXPERIENCE AND 12 YEARS OF EXPERIENCE AS AN ATHLETE, IN LINE WITH SPORTS SCIENCE PRINCIPLES. THE PHILOSOPHY BEHIND ESSP IS TO ENSURE THAT EVERY STEP OF SWIMMING INSTRUCTION IS "EFFICIENT, STANDARDIZED, SAFE, AND PROFESSIONAL.

PROGRAM

WE OFFER SWIMMING TRAINING PROGRAMS FOR STUDENTS AGED 4 TO 70, INCLUDING PRIVATE LESSONS, SEMI-PRIVATE LESSONS, GROUP LESSONS WITH A 1:3 RATIO, AND AQUATIC FITNESS GROUP CLASSES FOR SENIORS. ADDITIONALLY, WE PROVIDE DRYLAND TRAINING PROGRAMS FOR SPECIALIZED SWIMMING ATHLETES.

COURSE POLICIES

LEAVE AND MAKEUP：

1.LEAVE MUST BE REQUESTED VIA PHONE OR EMAIL AT LEAST 6 HOURS BEFORE THE CLASS STARTS. FAILURE TO DO SO WILL RESULT IN FORFEITURE OF THE CLASS WITHOUT THE OPTION FOR A MAKEUP SESSION.

2.THE TIMING OF MAKEUP SESSIONS CANNOT BE CHOSEN BY THE STUDENT. MAKEUP SESSIONS WILL BE SCHEDULED BASED ON ACTUAL CLASS AVAILABILITY, AND YOU WILL BE NOTIFIED OF THE MAKEUP TIME VIA EMAIL OR PHONE AT LEAST 6 HOURS BEFORE THE SESSION. IF NO MAKEUP SESSIONS ARE ATTENDED BEFORE THE CURRENT COURSE PLAN ENDS, IT WILL BE CONSIDERED FORFEITED, WITH NO MAKEUP CLASS OR REFUND AVAILABLE.

3.MAKEUP SESSIONS WILL BE SCHEDULED BASED ON OUR ACTUAL CLASS AVAILABILITY. IF WE CANNOT PROVIDE ANY MAKEUP OPPORTUNITIES WITHIN THE CURRENT COURSE PLAN, THE FEE FOR THE MISSED CLASS WILL BE REFUNDED.

4.AS WE PRIORITIZE THE QUALITY OF EDUCATION, EXCESSIVE ABSENCES THAT AFFECT LEARNING PROGRESS MAY LEAD US TO TERMINATE THE LEARNING PLAN PROACTIVELY. IN SUCH CASES, THE REMAINING COURSE FEES WILL BE REFUNDED.

CANCELLATION:

TO CANCEL A COURSE PLAN, PLEASE EMAIL TO: INFO@LULUSWIM.CA. ONCE WE CONFIRM YOUR CANCELLATION, WE WILL PROCESS THE REFUND WITHIN 5 BUSINESS DAYS. (NOTE: A CANCELLATION FEE OF CAD 10 WILL BE CHARGED.)

HEAD COACH

TEACHING SYSTEM

PROGRAM

COURSE POLICIES

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